Returns & Exchanges

At Activ Abou Alaa, we want you to be fully satisfied with your athletic gear. If your purchase doesn't meet your expectations, we offer a hassle-free return and exchange process within 14 days of delivery.

1

Initiate Request

Log into your account and navigate to your order history to select the items you wish to return or exchange.

2

Package Your Gear

Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.

3

Schedule a Pickup

Choose a convenient time for our courier partners to collect the package from your doorstep at no additional cost for the first exchange.

4

Quality Check & Refund

Once our warehouse team inspects the returned items, we will process your refund or ship your replacement gear within 3 to 5 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing